These resources are provided to help you answer support questions:

• Service Ticket Manager — http://www.bentley.com/serviceticketmanager — Create and track a service ticket using Bentley Systems' online site for reporting problems or suggesting new features. You do not need to be a Bentley SELECT member to use Service Ticket Manager, however you do need to register as a user.
• Knowledge Base — http://appsnet.bentley.com/kbase/ — Search the Bentley Systems knowledge base for solutions for common problems.
• FAQs and TechNotes — http://communities.bentley.com/Products/Structural/Structural_Analysis___Design/w/Structural_Analysis_and_Design__Wiki/structural-product-technotes-and-faqs.aspx — Here you can find detailed resolutions and answers to the most common questions posted to us by you.
• Ask Your Peers — http://communities.bentley.com/forums/5932/ShowForum.aspx — Post questions in the Be Community forums to receive help and advice from fellow users.